[AND THEY LOVE US]
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"She's a vacation guru"
We recently went to Hawaii and Emily booked our trip. I knew we were in great hands, so I never researched where we were staying. When we arrived, we quickly realized from other guests that we were staying in the nicest and most expensive hotels Hawaii had to offer. We still cannot figure out how she put us in top properties on our budget! We received way more bang for our buck going through Emily's firm. She's a vacation guru and we are so thankful we had a professional make decisions for us, as we would have had no clue where to stay or what to do when we got there! We look forward to more vacations with her guidance! Mahalo!
Tony & Donna Little; The Ali'i at Hilton Hawaiian Village Waikiki and Andaz Maui at Wailea Resort
"This level of thought and service exceeded expectations"
Thank you to Emily with Traveluxe Official for helping plan our Babymoon to the Four Seasons Lanai in Hawaii! Her recommendations on the property were spot on and it was the exact location that we had in mind for a little bit of rest, relaxation and luxury. Having stayed at many luxury properties I can’t speak highly enough of the level of service you receive at the Four Seasons Lanai. From mid-day frozen treats and smoothies around the pool to 24/7 staff availability. The best surprise on arrival was Emily pre-arranging for a pregnancy pillow in our room. She knew I was pregnant, but I had not mentioned to her that one of my concerns with travel was being without my beloved pillow. This level of thought and service exceeded expectations and Emily was readily available throughout our trip for any questions that I had. Our airport transfers were a seamless process and when traveling not having to worry about those small details is so nice. I look forward to working together again on future trips for sure!
Michael & Lauren Harn; Four Seasons Resort Lanai
"I will be forever thankful to Emily"
Emily was the absolute best! The knowledge, experience and pure excitement she was able to share with me on the first phone call we had with her immediately built trust and gave us reassurance she was going to take excellent care of us. The trip she planned, is hard to describe because it truly felt like a dream. The views were unreal, the accommodations were the perfect private escape, food was amazing EVERY day, and more than anything the staff treated you like family. The island overflowed with culture and beauty and you felt honored to be welcomed into their home. The experience we had in Fiji would have never happened without her expertise. Turtle Island Fiji was everything you could ever want out of a vacation, and was the absolute perfect way to start our marriage. I will be forever thankful to Emily and will recommend her to anyone and everyone I know that wants more than a vacation but an escape from reality and an experience that will last a lifetime.
Nick & Britni Pocknall; Turtle Island Fiji
"They came through in world-class style"
My husband and I have just returned from a wonderful week in Hong Kong. We reached out to Hilary and Emily for help with our itinerary and they came through in world-class style! They arranged our limo to and from the J.W. Marriott on Hong Kong Island where a hostess escorted us directly to our room. For tours, they had arranged private tours for us with Mandy of Hong Kong Getaway Private Tours – what a delight Mandy was! We spent three full days with Mandy and saw more of the real Hong Kong than we ever thought possible. Throughout the trip Hilary checked in with us to see how things were going and was available for any needs we might have had. We travel the world and will definitely go with Traveluxe Official again!
Donna & Geoffrey Krauss; JW Marriott Hotel Hong Kong
That is how we would describe the process of planning our New Zealand trip with Emily. We started by telling Emily some of the activities we wanted to do while on our trip and that is all she needed. Before we knew it, we had a perfect itinerary complete with all the contact info, travel time in-between stops, and confirmation of all excursions that were booked in our hands to review. To say this process was stress-free would be an understatement. Take all the work out of planning a trip and let Emily plan it for you. You definitely won't regret it. Thank you Emily for a trip of a lifetime. We look forward to working with you in the future.
Cade & Rachel McKay; New Zealand Itinerary including Hotel St. Moritz, The Classic Villa, Regent of Rotorua, Hotel De Brett, and an overnight dive expedition on the Acheron Adventure
"A once in a lifetime experience thanks to Traveluxe Official"
We chose Traveluxe Official through a recommendation in our family that had used her for previous travel. We were able to immediately tell that Emily had a vast knowledge of the travel industry as she offered a wide variety of options and locations for our upcoming honeymoon. With just a small one-time fee, you will receive an ongoing and unmatched service from Emily and her team. With a unique ability and network within the industry, Traveluxe Official offers a competitive advantage by securing deals and promotions directly through the destinations to provide you with the absolute best deals and promotions for your stay.
Our trip had an original destination of St. Lucia, a small island in the Southern Caribbean, until Hurricane Maria strengthened and changed course towards the island. Emily stayed in close contact with the resort owner and made the decision to call off the trip on the day of our scheduled travel. Within 1 hour of calling off our trip to St. Lucia, she had booked us on a full week trip to Maui. Although we were originally disappointed about losing our original plan, we were able to land in Hawaii that same day. Once we arrived to our resort, an executive suite was ready for us to stay in during our duration of the trip, as Emily was able to talk to management and swing this incredible upgrade at no extra cost to us. This make shift honeymoon, that was planned in 1 hour total as we were in the car on the way to the airport, turned out to be a once in a lifetime experience thanks to Traveluxe Official.
Emily tirelessly worked with us through the entire process and would not sleep certain nights until she knew we were fully taken care of. We will absolutely being using their services again and have been recommending the service to anyone trying to book anything from a family vacation to a two-week honeymoon. Thank you for making the start of our new life an absolute dream!
Davis & Erin; Four Seasons Maui at Wailea, Maui, Hawaii
"Took the time to get to know me"
Emily from Traveluxe Official took the time to get to know me prior to
our trip and I could just tell she was a genuine person who really
loved her job! She helped me pick out amazing hotels and excursions
that stayed inside our budget. She was flexible and sent me several
different options for where to stay, where to eat and what to do while
we were in Dubai. She is obviously very knowledgeable about travel and
I absolutely loved working with her. I will definitely work with her
more in the future when we plan another big trip!
Alex and Kyle Pope; Park Hyatt - Dubai Creek Yacht Club,
Atlantis Resort, Dubai
"Our vacation was perfect"
Emily lives up to the hype!! When it comes to travel agents there are many that talk a good game, but Emily backs it up! At first we were skeptical about using a travel agent to book our vacation. But Emily came highly recommended. We are are so happy we chose her! Our vacation was perfect from the minute we stepped of the airplane in Mexico! She checked on us throughout our trip to ensure all of our needs were met. Our resort was breathtaking. Service was impeccable. She made sure every detail was accounted for. Emily definitely delivers!!
Thomas & Shannon; UNICO, Riviera Maya, Mexico
"Could not have been more impressed"
We booked a couples trip to Costa Rica and could not have been more impressed! As we arrived to the airport, we were greeted by a private transportation company that gave us a guided tour along the way to the resort. We noticed that many of the other people on the flight had to wait in a line before getting transported to their resort. As we arrived to the resort, our room was fantastic and could have been one of the best on the resort. It was absolutely amazing and beautiful. Throughout the trip we had no issues, but knew we were taken care of throughout the trip the whole time due to the level of care we received on our trip. I could have done all this myself, but would have been worried about details of trip and if the resort was appropriate or not. Emily took the worry away and let me enjoy the trip. I recommend this option 100 times over.
Garrett & Amanda; Rui Palace, Guanacaste, Costa Rica
"Our trip was an absolute dream"
My husband and I reached out to Emily to help us plan a once in a lifetime trip to Australia in 2016. With a certain budget in mind and a list of things we wanted to experience and see, Emily was able to create the most perfect itinerary for us! Our trip was an absolute dream and one we will remember for the rest of our lives!
Colin & Lauryn; Custom itinerary including 4 Day Scuba Dive Trip on The Lindblad Explorer on Great Barrier Reef (Heart Reef pictured to the right), Kangaroo Island, Melbourne, Sydney
"We were treated like royalty"
Wanting to organize a surprise trip to propose to my at-the-time girlfriend, now fiancée, has been much easier thanks to Emily. Thank you so much for the amazing amenities, little touches and a perfect flow through our whole trip in French Polynesia, we were treated like royalty and will remember this holiday for the rest of our lives!
Remy & Althea; Le Taha'a Island Resort & Spa, Intercontinental Moorea, Tikehau Pearl Resort
"She treated us as if we were her only clients"
What a wonderful experience my fiancé and I have had in planning our honeymoon with Emily. Not only does she have us excited about our destination, but she strived and succeeded to keep us under budget! She treated us as if we were her only clients and I can honestly say, her genuine love for travel, people & adventure makes her the only person I'd trust to plan a trip as special as our honeymoon! I can not wait to book our next trip with her. We love Emily and Traveluxe Official!
Anna & Reagan; Travaasa Hana (Hawaii)
"We felt truly spoiled"
Our recent stay at Capella Marigot Bay in St. Lucia was amazing. Our fantastic travel agent Emily recommended this wonderful property for our 10th anniversary trip and it was everything we hoped it would be! We felt truly spoiled as it seemed almost every time we returned to our room, there was a special treat from the initial bottle of rum upon our arrival, to the afternoon snacks, to the bottle of champagne to celebrate our anniversary.
Andy & Candice; Capella Marigot Bay (St. Lucia)
"Hey, this lady knows what she's talking about"
Emily has planned three fantastic trips for us, two in Mexico, one in San Francisco. Emily's immediate response time and first-hand knowledge of various luxury resorts creates an instant confidence level during the booking process. From where to stay based on our desired amenities down to airport transfer times, I really have gotten the sense that "Hey, this lady knows what she's talking about." She is quick to offer tips and other suggestions that, in hind-sight, made our trips what they have been: worry-free. I would say her strong suit is giving attention to detail. We were wowed daily by the level of service and thoughtfulness she ensured we received from the staff at each of the three resorts. I will continue to enlist her services for all future vacations and cannot wait to book the next trip! I highly recommend Emily as a luxury travel liaison!
Mikala & Heath; Nizuc Resort (Mexico), Four Seasons Punta Mita (Mexico) & St. Regis San Francisco (USA)
"It was a five star experience"
I had been wanting to go to Cancun with my husband for our 10th year wedding anniversary but we were not able to at that time. Then the following year my husband suprised me by saying lets do it but we can go within six weeks, that was very short notice but so glad I recalled Emily was doing travel and I contacted her. I was so glad I did because she knew the top spots that would be able to accomodate us in such short notice and fit our budget. Emily was quick to respond and found us an amazing deal. My husband keeps wanting to go back to the same resort in fear others won't live up to the expectations of the one Emily found for us. We were treated like royalty, with champagne as we arrived and private tour. It was a five star experience we won't forget, all thanks to Emily knowledge and quick action!
Feuza & Maxwel; The Royal Playa del Carmen (Mexico)