[AND THEY LOVE US]
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“Emily is our new best friend”
After years of spending hours planning our own vacations (our couple vacations and also those including our children and grandchildren), we decided that our retirement would include finding someone else to do all the work FOR us! We doubted we would ever find anyone who would understand the kind of vacations we enjoy as a couple and the dynamics of dealing with a huge family when we travel together. We have discovered a real treasure with Emily! Emily is our new best friend. Emily planned an unbelievable couple trip for us to the Galapagos. For us, the ship size was perfect, the itinerary fascinating, the Naturalists informative and personable, and the cabin and food terrific! She listened to our dreams and expectations and created a trip of a lifetime! Emily checked in with us often, making sure everything went smoothly and answering any questions we might have.
The difficult question was, could she possibly handle a large trip including children and grandchildren to “Paws Up” in Montana? Patiently, she has reconfigured arrangements every time another family member decides they could join us or not. After hours of working with cabins, activities, and schedules, she has booked everything for us. Emily has always maintained a cheerful attitude with the goal of creating another perfect trip for us. We know this will be a memorable family vacation which, to us, is priceless.
Thank you to Emily for the knowledge and caring she adds to her vacation planning……We can hardly wait for her to plan our next trip!
John and Louise, The Galapagos
“You made it happen”
Lillian, Thank you so much for all of your help with our trip. We were able to go and enjoy the sights and sounds without the worry of the details. We told you what we wanted and you made it happen. And then some!!! Finding the little treats and notes in our hotel rooms, which were amazing, was the icing on our Italian cake. Looking forward to working with you again for our Greece trip in 2021. :)
Mark, Paula, and Family, Italy
“Emily, our Traveluxe ‘guru’ changed our perception of the world”
There are seven days in a week and someday isn’t one of them - The day we booked our trip with Emily, our Traveluxe “guru” changed our perception of the world. From the first moment of planning all the way to baggage clailm; she was right there with us. A text, phone call, facetime, communication from her at the front desk, along with each driver, all the way to our favorite “HAWAIIAN Local” who shared the island with us; Emily was always there. Two Hawaiian islands was an adventure we will never forget. All trips should be magical but to have a personalized planner who encouraged our ideas to LIVE in the moment created memories we will never forget. Thank you, Emily, for your hardwork and openness in sharing a piece of the most beautiful place on Earth with us. Emily is already planning our next trip because we aren’t waiting for “someday.”
The Cook Family, Hawaii
“The trip was perfect”
Emily, I just wanted to let you know how much I appreciate everything you did to make our trip of a lifetime so special. You took the needs of 6 different people into consideration and remembered all of our requests to organize a beautiful itinerary. You even remembered a passing comment about one of us needing an extra-large bed and made sure to accommodate that specific need. Even though we knew the itinerary, each day of the trip was full of surprises and even better than the last. From the lovely private tour of London that we would have NEVER booked for ourselves to the last night at Dunstane House with a bottle of wine to welcome each couple, the trip was perfect. We could tell that you had booked us in the best rooms at each location – the view of Edinburgh from our room was phenomenal. We appreciate you getting up in the middle of the night (your time) to help us work through an extra hotel charge and then making sure that everything was set up in each location. In addition to a trip tailored exactly to what we envisioned, we never had to worry about reservations or if an issue might come up because we knew it had all been taken care of ahead of time. I know this trip was not the “normal” vacation that couples take on an island somewhere, but you went above and beyond to ensure that we had the most wonderful experience. Thank you for organizing such a wonderful “holiday” for us.
Shannon Bedo, Scotland
“She had phenomenal recommendations and was incredibly patient”
I’ve worked with Emily in the past and had the pleasure of planning a trip to Italy for my best friends wedding with Lillian. My husband and I had never been and she had phenomenal recommendations and was incredibly patient with my questions and changes. I really appreciate how flexible Traveluxe Official is to clients schedules if they work late and don’t often have time to connect on the phone. They really make themselves available to you. The personal touch is even more thoughtful. This happened to be a trip for our one year wedding anniversary as well, and in each hotel we stayed was a complimentary bottle of champagne AND a printed photo of me and my husband. It really made our celebration be that much more in the moment which is what vacations are for after all.
Julia & Daniel, Italy
“They go the extra mile to make you feel special”
Traveluxe Official is the way to go when booking your honeymoon or any trip with your significant other. Trust me - both Emily and Lillian are AMAZING to work with and will make sure you have a trip of a lifetime! During wedding planning, it's difficult to look forward to your honeymoon when you don't know how to handle planning both at the same time. Traveluxe Official advisors are experienced travelers who know how to travel in style, plan every detail to meet your needs, and go the extra mile to make you feel special. From the moment you are leaving for your honeymoon or trip until the end of it, they send you little gifts, a detailed itinerary via mail and app you can reference the whole trip, and thoughtful check-in surprises at each hotel! They are also available during your trip if you have any questions or concerns. We went to Algarve and Lisbon, Portugal and Lillian was so experienced and helpful with excursions, restaurant and transportation details. My husband, Austin and I cannot wait to book another trip with Traveluxe Official in the near future!
Nikki & Austin; Portugal
“I have never felt so pampered on a trip”
From the second I spoke with Emily on the phone to plan our trip, I could tell I was in great hands! She seemed to immediately grasp all of my concerns and was able to provide insight for our particular needs. She really listened to what I was looking to get out of the trip, then created an itinerary just for us. As we embarked on the trip, she made sure every little detail was taken care of and she was never more than a text away.
When we arrived at our destination, we were blown away by the room that Emily had hand-picked for us. Emily went above and beyond in communicating to the staff that this was a special trip for us and we felt like royalty the entire time we were there. Because we were enjoying our trip so much, we even asked about extending our time and Emily was able to provide flight availability and cost information within minutes.
Due to her efficiency and extra care and attention, I will absolutely be using Emily to book my future vacations. I have never felt so pampered on a trip as I did by having her worry about all the details for me. It was above and beyond what I anticipated in every way and we could truly relax the entire time knowing we were in her very capable hands!
Christina; Amanjiwo & Amankila, Indonesia
“A flawless itinerary…the adventure of a lifetime!”
We recently went to Bora Bora and Lillian booked our trip. From gathering destination locations, to curating a flawless itinerary, she elevated our honeymoon and made it seamless. We were greeted at our hotel in both San Francisco (for our connection) with champagne and chocolates, as well as when we arrived at our hut in Tahiti. There was even a printed photo from our wedding! The excursions, personalized recommendations and flight details made this stunning trip the adventure of a lifetime!
Samantha; Conrad Bora Bora Nui, French Polynesia
“We could not have done it without Emily”
Emily planned our once in a lifetime experience all over Europe. My husband and I wanted to enjoy a month abroad, but we had never traveled without a guide. We were a little nervous to be so far from home, not to mention that we didn’t speak the languages. Emily soothed all of our fears and helped us with every single detail, from booking great places for us to stay to arranging reliable private transportation to and from hotels, airports, and train stations. Our itinerary was packed, including stops in Italy, the UK, France, and Spain. Our accommodations were spectacular all across Europe, and we could not have done it without Emily! It was such treat to have little notes waiting for us from Emily that the concierge would have waiting in our room! We did not even have to worry about finding or booking the fun activities, EVERYTHING was taken care of. Emily worked tirelessly from beginning to end to make our dream vacation perfect. She found out the destinations we wanted to visit and the types of activities that we wanted to do, and she put together an amazing experience for us that we could never have created on our own. Emily was even available to help us out when unforeseeable issues arose, such as helping us book another train when the one we were scheduled to take was rerouted. When the air conditioning was out at one of the hotels we were supposed to stay in, she immediately found us a new place to stay. We had a vague idea of the European vacation we wanted, but Emily made it a magical experience!
What a stress-free way to travel!
Dr. & Mrs. Waguspack; France, Italy & Spain
"Emily was an indispensable asset”
Emily was an indispensable asset in planning the dream honeymoon for my wife and me. From our time at the beautiful Cayo Espanto Island through our stay aboard the fabulous yacht Avalon, everything was planned, coordinated, and executed with an “above and beyond” level of customer service that is increasingly rare.
Emily took great care to methodically understand what we wanted for our honeymoon and, equally as important, what we did not want. She designed the perfect mix of privacy and adventure for us. There were also plenty of personalized surprises and special touches along the way too! She even helped me keep vital parts of the honeymoon a total surprise for my wife by putting together a detailed “decoy” itinerary for me and it worked like a charm!
She was on call 24/7 during our trip and routinely checked in to insure everything was going to our expectations. She is, without a doubt, one of the best travel consultants I have ever used and Patti and I will work with her again at every opportunity.
We had an amazing experience! No waiting, no lines, smooth, relaxing, and very enjoyable - exactly the way vacation travel should be! Unbelievable job in making this vision of the perfect honeymoon for Patti into a beautiful reality! Thank you Emily! Great job!
Chad and Patti Hagwood; Cayo Espanto Private Island & Avalon Yacht, Belize
“We felt like royalty the entire week”
Emily, I just wanted to reach out and say thank you so much for all of your hard work in helping us plan an amazing honeymoon. We are truly grateful to have had someone who is knowledgable in the travel industry book the trip for us as we did not know what to look for. Staying at 1 Hotel South Beach the first night was a great start. The hotel was gorgeous and we loved the decor and atmosphere. Sugar Beach was a dream come true. From the moment we arrived on the property of Sugar Beach we felt a sense of relaxation. The resort was beautiful and the service impeccable. We felt like royalty the entire week as the staff made sure we had everything we could need and never had to worry about dinner reservations as they planned everything for us. We are hopeful to make another trip back there for an anniversary in the future we enjoyed it so much. We also appreciate your efforts during our trip to reach out and make sure that we were taken care of and enjoying our stay. I apologize for the delay in response, but wanted to make sure to say thank you. Our honeymoon would not have been the same without your help!
Amy & Alex Black; Viceroy Sugar Beach, St. Lucia
"She made us feel like we were her only clients”
Amazingly Detailed and Highly Skilled…We had the amazing fortune to happen upon Emily as we were planning our destination wedding in Turks and Caicos! She literally saved our wedding from becoming a disaster. Without going into detail, Emily came in, formed relationships with resort management, righted every wrong, took charge and became not only the most amazing and detailed travel consultant there could be, she took over the part of wedding coordinator as well. Emily worked with us and all our guests to make sure each and every detail was covered and taken care of so that each of the guests felt pampered and genuinely taken care of. Emily worked tirelessly from start to finish (and then some) to make sure our guests' travel plans were arranged and executed in top fashion. She made us feel like we were her only clients. And when the wedding was over and Emily should have just passed out from all the around the clock chaos and work, she happily planned a very special, unforgettable dinner at another resort on the island where we had the most amazing experience and again took care of every little detail. She's a gem and certainly one in a million travel consultants. She'll be a forever valued staple in our family travel plans.
Tawni & Dennis Sherman; The Shore Club, Turks & Caicos Islands
"Her impeccable professional relationships enabled us to get upgraded”
Emily was an absolute pleasure to work with and booked us an unforgettable mini moon in August, 2018. As a frequent traveler to Turks and Caicos herself, she was well informed on the best local spots to discover and provided excellent recommendations for excursions, on-island transportation, and evening activities. Knowing how expensive the island can be, she never pushed us to splurge on things unnecessarily and respected our budget. Best of all, her impeccable professional relationships enabled us to get upgraded to the BEST luxury suite for our trip at Seven Stars Resort. It’s clear she’s deemed a professional in the industry through the ease with which she managed to elevate our stay so quickly. We were treated like royalty upon arrival from the airport and every single day of our stay. Throughout the trip she was attentive, available, and even booked us an extra day at the resort AND changed our flights for us within 20 minutes of texting her. I highly recommend her services and gave two referrals on this trip alone. We can’t wait to plan our big honeymoon vacation with her next summer. Thank you, Emily!
Julia & Daniel Freeman; Seven Stars Resort, Turks & Caicos Islands
"The Vacation Hostess with the Mostest"
My husband and I were wanting to take a trip for my birthday in December. We knew we wanted something relaxing with a little exploring in between. Emily told me about The Resort at Pedregal in Cabo, neither my husband or myself have visited so we told Emily to book it! Let me start by saying that Emily is by far The Vacation Hostess with the Mostest!! She had everything lined up for this trip and my husband and I were so excited to just relax by the beach. The night before we were supposed to fly out my grandmother passed away. I called Emily and she immediately handled everything; canceled flights and reservations and called the hotel to make sure we could reschedule when the time allowed. I did not have to worry about a thing! She continued to check on me even after the death of my grandmother 💜 We rescheduled our trip for March (Spring Break) and just returned. The itinerary Emily put together was seamless, basically all we had to do was show up and enjoy ourselves. She sent us little surprises throughout the week, had transfer cars stocked with cervezas, made reservations at the most desirable restaurants, sent us on the prettiest whale concert tour, and even had the hotel send some aloe for my hubby’s sunburn. I could go on and on..the resort was fabulous and the staff treat you as if you’re the only guests at the resort. We will definitely use Emily in future...she is super sweet AND knows all the best travel hot spots!!
Katherine Williams; Resort at Pedregal, Cabo San Lucas
"She's a vacation guru"
We recently went to Hawaii and Emily booked our trip. I knew we were in great hands, so I never researched where we were staying. When we arrived, we quickly realized from other guests that we were staying in the nicest and most expensive hotels Hawaii had to offer. We still cannot figure out how she put us in top properties on our budget! We received way more bang for our buck going through Emily's firm. She's a vacation guru and we are so thankful we had a professional make decisions for us, as we would have had no clue where to stay or what to do when we got there! We look forward to more vacations with her guidance! Mahalo!
Tony & Donna Little; The Ali'i at Hilton Hawaiian Village Waikiki and Andaz Maui at Wailea Resort
"This level of thought and service exceeded expectations"
Thank you to Emily with Traveluxe Official for helping plan our Babymoon to the Four Seasons Lanai in Hawaii! Her recommendations on the property were spot on and it was the exact location that we had in mind for a little bit of rest, relaxation and luxury. Having stayed at many luxury properties I can’t speak highly enough of the level of service you receive at the Four Seasons Lanai. From mid-day frozen treats and smoothies around the pool to 24/7 staff availability. The best surprise on arrival was Emily pre-arranging for a pregnancy pillow in our room. She knew I was pregnant, but I had not mentioned to her that one of my concerns with travel was being without my beloved pillow. This level of thought and service exceeded expectations and Emily was readily available throughout our trip for any questions that I had. Our airport transfers were a seamless process and when traveling not having to worry about those small details is so nice. I look forward to working together again on future trips for sure!
Michael & Lauren Harn; Four Seasons Resort Lanai
"I will be forever thankful to Emily"
Emily was the absolute best! The knowledge, experience and pure excitement she was able to share with me on the first phone call we had with her immediately built trust and gave us reassurance she was going to take excellent care of us. The trip she planned, is hard to describe because it truly felt like a dream. The views were unreal, the accommodations were the perfect private escape, food was amazing EVERY day, and more than anything the staff treated you like family. The island overflowed with culture and beauty and you felt honored to be welcomed into their home. The experience we had in Fiji would have never happened without her expertise. Turtle Island Fiji was everything you could ever want out of a vacation, and was the absolute perfect way to start our marriage. I will be forever thankful to Emily and will recommend her to anyone and everyone I know that wants more than a vacation but an escape from reality and an experience that will last a lifetime.
Nick & Britni Pocknall; Turtle Island Fiji
"She came through in world-class style"
My husband and I have just returned from a wonderful week in Hong Kong. We reached out to Emily for help with our itinerary and she came through in world-class style! She arranged our limo to and from the J.W. Marriott on Hong Kong Island where a hostess escorted us directly to our room. For tours, she arranged private tours for us with Mandy of Hong Kong Getaway Private Tours – what a delight Mandy was! We spent three full days with Mandy and saw more of the real Hong Kong than we ever thought possible. Throughout the trip Emily checked in with us to see how things were going and was available for any needs we might have had. We travel the world and will definitely go with Traveluxe Official again!
Donna & Geoffrey Krauss; JW Marriott Hotel Hong Kong
That is how we would describe the process of planning our New Zealand trip with Emily. We started by telling Emily some of the activities we wanted to do while on our trip and that is all she needed. Before we knew it, we had a perfect itinerary complete with all the contact info, travel time in-between stops, and confirmation of all excursions that were booked in our hands to review. To say this process was stress-free would be an understatement. Take all the work out of planning a trip and let Emily plan it for you. You definitely won't regret it. Thank you Emily for a trip of a lifetime. We look forward to working with you in the future.
Cade & Rachel McKay; New Zealand Itinerary including Hotel St. Moritz, The Classic Villa, Regent of Rotorua, Hotel De Brett, and an overnight dive expedition on the Acheron Adventure
"A once in a lifetime experience thanks to Traveluxe Official"
We chose Traveluxe Official through a recommendation in our family that had used her for previous travel. We were able to immediately tell that Emily had a vast knowledge of the travel industry as she offered a wide variety of options and locations for our upcoming honeymoon. With just a small one-time fee, you will receive an ongoing and unmatched service from Emily and her team. With a unique ability and network within the industry, Traveluxe Official offers a competitive advantage by securing deals and promotions directly through the destinations to provide you with the absolute best deals and promotions for your stay.
Our trip had an original destination of St. Lucia, a small island in the Southern Caribbean, until Hurricane Maria strengthened and changed course towards the island. Emily stayed in close contact with the resort owner and made the decision to call off the trip on the day of our scheduled travel. Within 1 hour of calling off our trip to St. Lucia, she had booked us on a full week trip to Maui. Although we were originally disappointed about losing our original plan, we were able to land in Hawaii that same day. Once we arrived to our resort, an executive suite was ready for us to stay in during our duration of the trip, as Emily was able to talk to management and swing this incredible upgrade at no extra cost to us. This make shift honeymoon, that was planned in 1 hour total as we were in the car on the way to the airport, turned out to be a once in a lifetime experience thanks to Traveluxe Official.
Emily tirelessly worked with us through the entire process and would not sleep certain nights until she knew we were fully taken care of. We will absolutely being using their services again and have been recommending the service to anyone trying to book anything from a family vacation to a two-week honeymoon. Thank you for making the start of our new life an absolute dream!
Davis & Erin; Four Seasons Maui at Wailea, Maui, Hawaii
"Took the time to get to know me"
Emily from Traveluxe Official took the time to get to know me prior to
our trip and I could just tell she was a genuine person who really
loved her job! She helped me pick out amazing hotels and excursions
that stayed inside our budget. She was flexible and sent me several
different options for where to stay, where to eat and what to do while
we were in Dubai. She is obviously very knowledgeable about travel and
I absolutely loved working with her. I will definitely work with her
more in the future when we plan another big trip!
Alex and Kyle Pope; Park Hyatt - Dubai Creek Yacht Club,
Atlantis Resort, Dubai
"Our vacation was perfect"
Emily lives up to the hype!! When it comes to travel agents there are many that talk a good game, but Emily backs it up! At first we were skeptical about using a travel agent to book our vacation. But Emily came highly recommended. We are are so happy we chose her! Our vacation was perfect from the minute we stepped of the airplane in Mexico! She checked on us throughout our trip to ensure all of our needs were met. Our resort was breathtaking. Service was impeccable. She made sure every detail was accounted for. Emily definitely delivers!!
Thomas & Shannon; UNICO, Riviera Maya, Mexico
"Could not have been more impressed"
We booked a couples trip to Costa Rica with Emily and could not have been more impressed! As we arrived to the airport, we were greeted by a private transportation company that gave us a guided tour along the way to the resort. We noticed that many of the other people on the flight had to wait in a line before getting transported to their resort. As we arrived to the resort, our room was fantastic and could have been one of the best on the resort. It was absolutely amazing and beautiful. Throughout the trip we had no issues, but knew we were taken care of throughout the trip the whole time due to the level of care we received on our trip. I could have done all this myself, but would have been worried about details of trip and if the resort was appropriate or not. Emily took the worry away and let me enjoy the trip. I recommend this option 100 times over.
Garrett & Amanda; Rui Palace, Guanacaste, Costa Rica
"Our trip was an absolute dream"
My husband and I reached out to Emily to help us plan a once in a lifetime trip to Australia in 2016. With a certain budget in mind and a list of things we wanted to experience and see, Emily was able to create the most perfect itinerary for us! Our trip was an absolute dream and one we will remember for the rest of our lives!
Colin & Lauryn; Custom itinerary including 4 Day Scuba Dive Trip on The Lindblad Explorer on Great Barrier Reef (Heart Reef pictured to the right), Kangaroo Island, Melbourne, Sydney
"We were treated like royalty"
Wanting to organize a surprise trip to propose to my at-the-time girlfriend, now fiancée, has been much easier thanks to Emily. Thank you so much for the amazing amenities, little touches and a perfect flow through our whole trip in French Polynesia, we were treated like royalty and will remember this holiday for the rest of our lives!
Remy & Althea; Le Taha'a Island Resort & Spa, Intercontinental Moorea, Tikehau Pearl Resort
"She treated us as if we were her only clients"
What a wonderful experience my fiancé and I have had in planning our honeymoon with Emily. Not only does she have us excited about our destination, but she strived and succeeded to keep us under budget! She treated us as if we were her only clients and I can honestly say, her genuine love for travel, people & adventure makes her the only person I'd trust to plan a trip as special as our honeymoon! I can not wait to book our next trip with her. We love Emily and Traveluxe Official!
Anna & Reagan; Travaasa Hana (Hawaii)
"We felt truly spoiled"
Our recent stay at Capella Marigot Bay in St. Lucia was amazing. Our fantastic travel agent Emily recommended this wonderful property for our 10th anniversary trip and it was everything we hoped it would be! We felt truly spoiled as it seemed almost every time we returned to our room, there was a special treat from the initial bottle of rum upon our arrival, to the afternoon snacks, to the bottle of champagne to celebrate our anniversary.
Andy & Candice; Capella Marigot Bay (St. Lucia)
"Hey, this lady knows what she's talking about"
Emily has planned three fantastic trips for us, two in Mexico, one in San Francisco. Emily's immediate response time and first-hand knowledge of various luxury resorts creates an instant confidence level during the booking process. From where to stay based on our desired amenities down to airport transfer times, I really have gotten the sense that "Hey, this lady knows what she's talking about." She is quick to offer tips and other suggestions that, in hind-sight, made our trips what they have been: worry-free. I would say her strong suit is giving attention to detail. We were wowed daily by the level of service and thoughtfulness she ensured we received from the staff at each of the three resorts. I will continue to enlist her services for all future vacations and cannot wait to book the next trip! I highly recommend Emily as a luxury travel liaison!
Mikala & Heath; Nizuc Resort (Mexico), Four Seasons Punta Mita (Mexico) & St. Regis San Francisco (USA)
"It was a five star experience"
I had been wanting to go to Cancun with my husband for our 10th year wedding anniversary but we were not able to at that time. Then the following year my husband suprised me by saying lets do it but we can go within six weeks, that was very short notice but so glad I recalled Emily was doing travel and I contacted her. I was so glad I did because she knew the top spots that would be able to accomodate us in such short notice and fit our budget. Emily was quick to respond and found us an amazing deal. My husband keeps wanting to go back to the same resort in fear others won't live up to the expectations of the one Emily found for us. We were treated like royalty, with champagne as we arrived and private tour. It was a five star experience we won't forget, all thanks to Emily knowledge and quick action!
Feuza & Maxwel; The Royal Playa del Carmen (Mexico)